Returns & Exchanges
At Bluntrock Brewery, we want you to be completely satisfied with your craft beer and merchandise. If your order arrives damaged or incorrect, please contact us within 14 days of delivery for a replacement or a full refund.
Contact Our Team
Email our customer support with your order number and a brief explanation of why you need to return the item.
Provide Proof
For damaged goods or incorrect beer shipments, please attach clear photos of the packaging and product labels to your email.
Prepare the Package
Secure the items in their original packaging; for non-perishable merchandise, ensure all tags are attached and the item is unworn.
Receive Refund or Exchange
Once we verify your request, we will process your refund to the original payment method or dispatch a fresh replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing